Transparency, Trust, and Advanced AI
At Chroma Vision, your privacy and data security are fundamental to our AI services. Discover how we protect your information while delivering advanced computer vision capabilities.
Last Updated: October 26, 2023
Ethical AI Framework
Our commitment to ethical AI ensures responsible data use and algorithmic fairness across all our solutions.
Robust Data Security
Industry-leading encryption and security protocols safeguard all client and user data from unauthorized access.
Global Compliance
We adhere to GDPR, CCPA, HIPAA, and other international standards, providing comprehensive data protection.
Privacy Policy Overview
Chroma Vision is dedicated to maintaining the trust and confidence of our clients and users. This Privacy Policy outlines our practices regarding data collection, use, protection, and disclosure for our website, services, and AI technology platforms. By engaging with Chroma Vision's services, you signify your understanding and agreement to the terms outlined herein.
This policy was last updated on October 26, 2023. We encourage you to review it periodically as we may revise it to reflect changes in our practices or legal obligations. Significant changes will be brought to your attention via email or prominent notices on our website.
For any questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@chromavision.com or via phone at (415) 879-6200.
Information Collection and Use
Chroma Vision collects various types of information to deliver, maintain, and improve our advanced AI image recognition services. Our collection practices are guided by the principle of data minimization and are always for legitimate business purposes.
We collect identifiable information such as names, email addresses, company affiliations, and contact numbers when you register for our services, request a demo, or subscribe to our newsletters. We also gather usage data, including IP addresses, browser types, interaction patterns with our platforms, and metadata from images processed (excluding content itself unless explicit consent is provided for AI training).
Data is primarily used for service delivery, optimizing platform performance, customer support, and internal research to enhance our AI models. Our legal bases for processing include fulfilling contractual obligations, legitimate business interests, user consent, and compliance with legal requirements (e.g., GDPR Article 6).
When data is utilized for AI model training, it undergoes rigorous anonymization and pseudonymization processes to remove personal identifiers. We ensure that training data adheres to strict privacy-by-design principles, and explicit consent is obtained where personally identifiable information might be considered for such purposes.
Data retention periods vary based on the type of data and its purpose, typically aligned with legal requirements or the duration of our business relationship. Upon termination of service or request, we follow secure deletion protocols.
AI Ethics and Responsible Data Use
Chroma Vision is committed to developing AI responsibly, ensuring our technologies serve humanity ethically and without bias. Our AI ethics framework guides every stage of development and deployment.
- Bias Detection & Mitigation: Proactive measures to identify and correct algorithmic biases.
- Privacy-Preserving AI: Utilizing techniques like differential privacy and federated learning.
- Explainability & Auditability: Designing algorithms for transparency and robust audit trails.
- User Consent & Control: Clear mechanisms for data consent and opting out of AI model training.
We engage third-party ethics oversight and independent auditing to validate our practices and maintain the highest standards of responsible AI development.
Data Security and Protection Measures
Protecting your data is paramount. Chroma Vision implements industry-leading technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information.
Encryption & Access Control
All data, both in transit and at rest, is secured using advanced encryption protocols (e.g., AES-256 for data at rest, TLS 1.3 for data in transit). Access to sensitive data is strictly controlled via multi-factor authentication, role-based access, and least privilege principles.
Audits & Incident Response
Regular security audits and penetration testing are conducted by independent third parties to identify and rectify vulnerabilities. We maintain robust incident response plans to address potential data breaches swiftly and effectively, including timely notification to affected parties as required by law.
Our infrastructure is hosted on secure cloud platforms that are compliant with industry certifications. All Chroma Vision employees undergo regular security training and background checks.
Regulatory Compliance and Legal Framework
Chroma Vision operates globally with strict adherence to international and regional data protection regulations, ensuring our practices meet the highest legal standards.
Global Privacy Regulations
- GDPR (General Data Protection Regulation): Fully compliant with data subject rights for EU users, including rights to access, rectification, erasure, and portability.
- CCPA (California Consumer Privacy Act): Adhering to consumer rights for California residents, including the right to know and opt-out of personal information sales.
- HIPAA (Health Insurance Portability and Accountability Act): For healthcare-related data, we implement required safeguards and enter into Business Associate Agreements (BAA) with covered entities.
Certifications & Standards
- SOC 2 Type II: Our internal controls related to security, availability, processing integrity, confidentiality, and privacy are independently audited and certified.
- Industry-Specific Compliance: We maintain compliance with relevant industry standards, including those from the FDA for medical imaging applications and automotive safety standards for autonomous vehicle vision.
- International Data Transfers: Data transfers outside jurisdictional boundaries are executed using approved legal mechanisms, such as Standard Contractual Clauses (SCCs), to ensure adequate protection.
Your Privacy Rights and Data Controls
You have fundamental rights concerning your personal data and Chroma Vision is committed to facilitating the exercise of these rights.
You have the right to request access to the personal data we hold about you. Should any information be inaccurate or incomplete, you can request its rectification. You also possess the 'right to be forgotten' (erasure), allowing you to request the deletion of your personal data under certain conditions.
You can request your data in a structured, commonly used, and machine-readable format, and have the right to transmit that data to another controller (data portability). Furthermore, you can object to the processing of your personal data, particularly when it's processed for direct marketing or based on legitimate interests.
Our website uses cookies and similar tracking technologies. You have granular control over these preferences through our cookie consent banner. You can modify your choices at any time directly through your browser settings.
To exercise any of these rights, please contact our privacy team at privacy@chromavision.com. We will respond to all legitimate requests within the legally mandated timeframe.